Cookie Policy

1. What is a cookie and web beacon?

A cookie is a small file stored on your computer or mobile device after visiting a website which is then accessed and used for certain purposes. Cookies are commonly used to record some aspects of your visit to a site such as choices you have made and to help websites ‘remember’ you. More information on cookies and their use can be found at https://ico.org.uk/for-the-public/online/cookies/.

We may also use similar technologies to cookies such as “web beacons”, “flash cookies” or “bugs”. A web beacon is a very small clear picture file used to keep track of your navigation through a webpage or a series of websites. They are sometimes referred to as “web bugs”. We refer to web beacons and cookies as ‘cookies and similar technologies’ in this cookie policy.

2. Why and how do we use cookies?

We use cookies and similar technologies to help us provide you with the best experience when you visit our site. We also use cookies and similar technologies to allow us to remember customers’ preferences and understand what they like to look at, so that we can improve the service we offer. By using cookies and similar technologies, we can make it easier for you to do many things such as accessing customer only areas of our site or applying for and receiving quotes for products and services. Cookies and similar technologies can also allow us to tailor the content of our website so we can show you services we think you may be interested in. By continuing to browse the site, you are agreeing to our use of cookies and similar technologies.

Our cookies and similar technologies do not store personal information such as your name, address, phone number or email in a format that can be read by others. We do use a small number of cookies that store encrypted versions of information where you have asked us to. However, these are encrypted so that only we (or other sites that we have agreed to share information with) can read this information. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you, or read any material kept on your hard drive.

3. What cookies are set when I visit this site?

We use the following cookies and similar technologies:

  • • Strictly necessary cookies. These cookies are essential for the operation of our website and online tools or services. They include, for example, cookies that enable you to log into private areas of our website.
  • • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences, for example your user name, language or text size. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.

The following are further details of the individual cookies that might be set by us when you visit our site:

Cookie Cookie Name
Doubleclick.net IDE
test_cookie
Google.com NID
Hubspot.com cf_use_ob
Google Analytics _utma
_utmb
_utmc
_utmt
_utmv
_utmz
Youtube.com GPS
VISITOR_INFO1_LIVE
YSC
remote_sid

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies on this site, over which we have no control but are very commonly found on many websites. These cookies are likely to be analytical/performance cookies or targeting cookies (for example, Google’s advertising services as above).

4. How do I change my cookie preferences?

You can alter how cookies and similar technologies are stored on your machine via your web browser settings. You can set your browser to block or disable cookies, but doing so may impact the quality of your browsing experience and limit you from accessing areas of our website where cookies are required for pages to load tailored information.

To change your cookie preferences click the ‘settings’ or ‘tools’ button on your browser or you can find out more at www.allaboutcookies.org or www.aboutcookies.org. To opt out of being tracked by Google Analytics across all websites, please visit https://tools.google.com/dlpage/gaoptout.

5. Updates to our cookies and policy

We may periodically update the cookies and similar technologies we use and our cookie policy, and you should revisit this page if you wish to keep yourself informed.

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